Profile Of Success
As a Center Manager, I enjoy helping my agents succeed and take great pride when they reach their goals. If you become one of our agents, one of my jobs will be to help train and guide you in mastering business techniques designed to help you and your agency succeed, branching out from within our center environment. During my time with the Farmers Career Center, I have had the pleasure of helping many agents reach their goals, and develop their businesses into profitable agencies.
At this time, it is my pleasure to introduce to you one of the successful agents in my district.
Tom Eng - Minneapolis , MN
Tom Eng has been a Farmers agent since 1995. Since his first year, he
has not only been one of the top agents in my district, but has also
consistently been a recipient of the Toppers Club award - recognizing
him as being in the top 25% of agents in the company.
As an independent business owner, Tom is dedicated to the success
of his Farmers Agency and is passionate about the quality of employees
he hires. His commitment to hiring only the best employees, and then
educating and empowering them to help his customers, is just one of the
reasons Tom has a low employee turnover rate; allowing him to stay
focused on growing his agency.
Empowering his employees to assist customers has not only allowed
Tom to grow his agency, but it has also allowed him to refine his
business skills to not only understand his customer's needs, but also
anticipate them. Anticipating his customer's needs has allowed Tom to
build a close and trusted relationship between his clients and his
Tom has unrelenting dedication to customer service. Tom's concept
of customer service and community involvement is important to Tom - and a
cornerstone of his agency. His success as a Farmers agent has allowed
him to give back to the community where he lives and works. In addition,
Tom is also a board member of the local Association of Insurance and
Financial Advisors (NAIFA) - where he takes continuing education
programs to further his business and personal goals. The friends and
relationships Tom has built within these organizations, is just another
example as to why I selected Tom as this month's "Profile of Success."
I look forward to the possibility of working with you in the
future. With my assistance and guidance, who knows, maybe I will be
highlighting you as a "Profile of Success!"